About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Location

A Garden Sanctuary in the Heart of the Red City. Perfectly situated between the city’s ancient medina and the cosmopolitan neighborhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools.

Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.

Front Desk Receptionist

The Front Desk Receptionist is a central part of the Front Office team whose main objective is to ensure our guests have a smooth arrival and departure experience.

Responsibilities

• Checks in guests in an efficient and friendly manner, using guest name whenever possible.
• Ensures guests are assigned the type of room requested and charged the correct rate.
• Arranges for luggage to be delivered to the guest room.
• Issues correct keys to the guest.
• Checks out guests at end of stay, ensuring satisfaction, collecting keys, posting late charges, and settling bills accurately through credit card or cash transactions.
• Maintains a balanced bank assigned by the hotel and conducts currency exchanges.
• Handles guest interactions with the highest level of hospitality and professionalism.
• Accommodates special requests whenever possible and resolves customer complaints.
• Assists guests in inquiries about hotel services, key personnel, in-house events, directions, and more.
• Responds to all guest requests in an accurate and timely manner, in person and by phone.
• Utilizes a variety of computer systems to check guests in and out, run daily reports, and manage room assignments for arriving guests.

Job Details

• غير مطبق
• دوام كامل
• خدمة العملاء
• Start Date: 2025-03-02

Application Link

Apply Here