Regional Manager/Director, Quality Assurance – Mediterranean Region

Salary: €60,000.00 – €73,000 / year + discretionary Bonus + benefits

Sector Experience: Textiles & Apparel

Location: Hybrid/Remote (Marrakesh, Morocco)

My client, a global alliance of quality management specialists in specific product categories that enables customers to meet their compliance goals, while managing risk and identifying disruption for growth are looking for an experienced Regional Manager/Director, Quality Assurance covering the Mediterranean Region which includes 8-10 countries.

Their experts continually work to raise global standards of quality through technological advancement efforts and placing the end users at the heart of everything they do.

They pride ourselves on providing bespoke solutions to their clients, empowering them to thrive in their respective markets.

They’re looking for people who are Customer Centered & Innovative who Act with Integrity, a strong sense of Teamwork and a Will to Win in the marketplace.

Key Responsibilities:

P&L management:

• Maintain net contribution at target level
• Control on costs (direct, indirect)
• Controle and improve profitability
• Optimize production costs through structural changes and automation
• Pursue implementation of systems to increase productivity
• Save costs in non-efficient areas to maximize / enable better profile in other areas
• Optimize and secure middle management

Operations management:

• Maximize utilization ratio
• Enable better planning through:
  • anticipation
  • further training and guidance to teams
  • automation of scheduling
• Maximize efficiencies on inspections and audits
• Centralized management of contract and due diligence
• Bring field teams to the next level of expertise through training and qualification program
• Empowerment of middle management
• Training to reach better level of deliverables and contribution
• Empower operations management to be involved in customers meetings and reviews with sales and KAM

Performance of field and back-office teams (Customers’ satisfaction + claims & complains):

• Improve overall customer satisfaction by reducing claims and complains
• Keep claims ratio below 0.2%
• Ensure proper start with new big customers in coordination with sales and KAM → kick off meetings / training / SOP validations

Expertise development:

• Bring QC to inspectors to QA to QE
• Work with technical team to build the learning journey and qualification
• Develop expertise on main categories aligning to sales strategies and lab strategies
• Implement expert technical audit team

Contribution to business growth:

• Solutions to support sourcing and suppliers’ management
• Provide support on creating more added value solutions
• Develop expert technical audit
• Reinforce fast to market audit and solutions
• New solutions / services based on customers’ challenges + knowledge on the field

Qualifications:

• Fluent in English with French language capability highly preferred
• Proven experience in a quality inspection leadership role within an international context
• Experience working in the Fashion Textile or Manufacturing Textile industry
• Strong knowledge of inspection and audit practices, with a focus on customer service and P&L management
• Expertise in the softline industries, including an understanding of global market trends and customer expectations
• Excellent communication and interpersonal skills, capable of building and sustaining strong client relationships globally
• Demonstrated leadership skills with a track record of motivating and guiding regional teams towards shared goals
• Bachelor’s degree in a relevant field; an advanced degree or international experience is highly preferred

Position: مدير إداري

Type: دوام كامل

Field: تأمين الجودة

Application Deadline: 2025-10-07

Lien de Candidature