Job Opportunity

Assistant Crew Controller

Date: 12 Mar 2025

Company: Air Arabia Maroc (3O)

Location: MA

Country: MA

Job Purpose

To manage and control the published crew rosters of assigned Airline aiming for the achievement of On Time Performance on a daily basis related to the scope of Crew Planning Control with full compliance to regulations and policies in place.

Key Result Responsibilities

• Validates and reviews regularly the compliance to relevant policies and regulations of the published crew pairings and published crew rosters.
• Coordinates with relevant departments ensuring that all flights to be operated are completely covered with qualified crew members and standard crew complement.
• Creates, modifies and/or adjusts the crew pairings and crew rosters to cater to ad-hoc flights, flight re-routings, training activity revisions, absences and other disruptions affecting the published crew rosters with the goal of optimizing the crew utilization at the best and most applicable way.
• Manages and coordinates with relevant sections/teams the adjustments required in the crew member’s line training rosters ensuring it remains on track with completion target; e.g. familiarization and check flights, annual line checks, line release checks, IOEs, recurrent trainings, etc.
• Ensures that all adjustments in published crew rosters are relayed to the crew members ahead of time; e.g. crew member on home standby must be upgraded to open flight/s at least 13 hours prior to flight’s ETD.
• Prepares, validates and transmits necessary pre-departure documents and authority required information; e.g. crew APP/APIS, crew list.
• Participates in identifying improvements/adjustments required in the current processes or procedures, and in the productivity systems used by the Crew Control team; e.g. crew management system, communication tools, reporting tools.
• Prepares and transmits on time all required reports; e.g. submit to management the background for delayed flights relevant to Crew Planning and Control scope; absences to respective line managers, etc.
• Maintains and updates the crew database records including crew qualification records as received from authorized sources.
• Complies with necessary approved processes and procedures in order to attain the minimum agreed daily On Time Performance relevant to Crew Planning and Control scope.
• Communicates on time to all support teams the required assistance, e.g. crew transportation, crew documents processing & release monitoring, hotel accommodation, deadhead seat blocking & booking, and crew status in order to maintain seamless routine crew control execution.
• Reviews, validates and implements legal and compliant crew swaps.
• Manages and handles crew roster changes in accordance with the Fatigue Risk Management System (FRMS) approved parameters.
• Participates and/or represents Crew Planning and Control during internal or external Audit activities.
• Performs and delivers tasks and responsibilities as may be assigned by the line manager.

Qualifications (Academic, Training, Languages)

• Bachelor’s degree in Information Technology, Aviation related fields or equivalent is preferred.
• High School or diploma in a related field (aviation/transportation management) is acceptable if combined with related working experience.
• Basic knowledge in using crew management systems, productivity tools.
• Proficient in MS Office.
• Very good written and verbal communication skills.
• Fluent in English and French.
• Moroccan Nationality is a must.

Work Experience

• 3+ years work experience in aviation industry; experience in crew control or similar task involving crew member transactions are desired.
• Familiar with regulatory requirements like CAR-OPS 1; particularly FTL and Rest Periods.
• Demonstrates effective interpersonal skills; a team player capable of supporting teams.
• Possesses good organizing, time, and change management skills.
• Multi-task oriented with high attention to details.
• Dependable, self-initiative, takes ownership, and displays energy and enthusiasm.
• Capable of identifying irregularities and recommending solutions.
• Flexible, demonstrates quick response to frequently changing schedules and ad-hoc scenarios.
• Ability to use technical expertise and interpersonal relations to support company’s objectives.
• Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.

Additional Information

• Seniority Level: Intermediate
• Employment Type: Full-time
• Job Function: Accounting / Auditing, Finance
• Posting Date: 12 Mar 2025

Application Link

Apply Here