You contribute to the store sales and adidas profit targets by:
Passionately inspiring, serving, and selling to our consumers
Diligently executing store operations
Contributing to a culture of consumer centricity within the store
Key Responsibilities
Actively connect and engage with consumers entering the store
Be aware of store KPIs (key performance indicators) and contribute to store sales
Improve the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
Be a Brand advocate, consistently exhibiting our 6 Values
Use seasonal product and Brand knowledge effectively during consumer interactions
Communicate product features and benefits, and unique selling points clearly to address consumer needs
Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience
Be aware of all omnichannel related sales tools
Guide our Consumers through the digital touchpoints in the store
Process merchandise deliveries quickly and effectively, ensuring product availability
Complete sales transactions quickly and accurately while adhering to cash protection procedures
Use selling expertise to maximize opportunities at the cash desk
Minimize loss in the stockroom and the sales floor
Perform all store operations in a safe, effective, and efficient manner
Comply with all operational policies and procedures
Maintain an appealing, easy to shop environment by executing visual merchandising and housekeeping standards
Play a role in maximizing sales and minimizing loss
Keep an up-to-date awareness of competitors
Offer suggestions and ideas on how to improve operations and processes
Collaborate productively and respectfully with team members
Welcome all available learning opportunities to increase performance
Complete all applicable training programs and apply learning on the job
Work with a team-first mindset, respecting all colleagues and contributing to an inclusive environment
Authorities
Not Applicable
Key Relationships
Consumers
Peers and Supervisor
Knowledge, Capabilities And Experience
Retail Professional Competencies
Minimum Qualifications
Preferably between 1-2 months of experience in a sports/fashion customer & commercial-focused retail environment
Basic numeracy, literacy, and verbal communication skills
Adidas celebrates diversity, supports inclusiveness, and encourages individual expression in our workplace. We do not tolerate harassment or discrimination and are an equal opportunity employer.
